Clarion Hotel® Winn

Hotel is in a great location, plenty of restaurants and shops nearby. Hotel is currently being renovated which is noisy if using the hotel throughout the day. As guests we were not notified of this. We had an issue with a room where a curtain did not shut properly. This was eventually dealt with but had to be constantly chased over the day and was only dealt with when a new manager came on shift. Not great! Breakfast was great, plenty of choice, great omelette station. Plus option to take away coffee which is a bonus! Overall lovely hotel, good atmosphere, great decor, nicely decorated room, cleaned well. No safe in room, not sure why as some room have safes.

First, the location is great. Near to train station by taxi and walking distance to many shops and restaurants. The hotel has ongoing renovations, and the property is noisy between 9am and 5pm. It would have been great to know about this before checking in so that I could choose if I still want to stay there! The pillows are TINY and the bed painfully uncomfortable. The rooms don't have their own heating system as the hotel have central heating. Very uncomfortable as you need to open the window for some air. No telephone in the room. You need to go to reception for everything and oftentimes there's no one at the desk! Housekeeping need some attention. Upon check in I walked in the room with socks and after a few mins the socks were so dirty! However, during my stay I once forgot to lock my safe and upon return, everything was untouched, including the money. So well done for having trustworthy Housekeeping attendants! Laundry is borderline a joke and worst I've ever experienced. See photos. Clothes came back more wrinkled than they were when I handed them in! On duty manager had no clue how to handle the situation and actually asked me what I'd like them to do about it.

Really nice, comfortable restaurant and bar. Our server was incredibly friendly, our room was large, lots of surface space to place items, lots of outlets to charge equipment. The bed was comfortable and the room was super quiet; best night sleep I've had in a very long time! And the breakfast: THE BEST we've seen in what has so far been a 3-week trip around Sweden. I'm not sure how to rate the location....we were just passing through. But if you're passing through the Gavle area, I would highly recommend staying here.

Everything good except the usual when one is travelling alone, how to make sure no one takes your table at breakfast while you are refilling. Quiet rooms and neighborhood. The small fridge (i.e. the minibar!) in the room was great! Big breakfast with lots to choose from. Less good: room cleaning was less good; the floor was not vacuumed. Also one of the two mugs was not clean.

I was met with an amazing reseptionist. There was a snall issue with the first room i got and she made it 100% better in an instant! Such a serviceminded and smiling employee! She def made the stay! Location was awsome, everything was accessable, and the hotel was beautifully decorated. Food was great and the breakfast: they have their own chef! 🙌🏼 Love.