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Hi! How can we help you?
Cancel a stay
Here you can cancel a hotel stay.
Register missing points
Are you missing your points?
Booking support
How to book different types of stays.
Group bookings
Send a request for 10 hotel rooms or more.
Corporate agreements
Get good rates on your business travel.
Contact Us
Call or send us a message.
Frequently asked questions
Why can’t I see my booking in the app?
How can I cancel on the website?
How do I book a hotel room with bonus points?
I am missing bonus points after my stay
I have received a gift card. How can I book a room?
Where can I find information about the hotel?
Why am I unable to log in to My Page?
I get an error message when I try to book a room
How can I change a booking?
Why is my booking not shown on My Page?
I have not received my booking confirmation. What should I do?
Something urgent?
Call us on: +47 22 334 200
Monday - Friday
8am - 8pm
Saturday
9am - 5pm
Sundays and bank holidays
Closed
Contact us