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Would you like to change your booking?
If you need to change dates, the number of nights, guest names or the like, you will have to contact our Customer Service.
Frequently asked questions
How can I cancel on the website?
How can I change a booking?
Why is my booking not shown on My Page?
I have not received my booking confirmation. What should I do?
What are the cancellation terms?
Can I book a room for someone else with Member Price?
I want to book a bonus night but can only find a hotel room with normal payment terms. Why is that?
How do I use booking codes for courses and conferences?