We hope to see you soon at the Quality Hotel 11! Below you'll find a list of frequently asked questions for those of you planning a stay at the hotel. Please don't hesitate to contact us in case you have any further queries.
Parking
The hotel has 22 outdoor parking spaces and 43 parking spaces in the Deckshuset parking garage, which is located 350 meters from the hotel. The parking spaces are available from 3pm on the day you check in until 12 noon on your departure day. Book your space here. Please note that you also need a key to access the hotel's parking facilties. You'll find public parking spaces on the streets around the hotel, but make sure to get a ticket from the parking meter.
Luggage storage
The hotel has a luggage room where you can store your belongings before and after your stay.
WiFi
Our free WiFi can be accessed from anywhere in the hotel. Just ask the reception for the access code or log in using your membership number.
Late check-out
A later check-out time after 12 noon can be arranged but is subject to availability. During conert- and summer periods this is not available. Please ask the reception for more information.
Upgrades
Are you celebrating a special occasion or do you just want to spoil yourself a little? Contact us and we'll advise you on upgrade options.
Cash-free
Please note that we do not accept cash payments. Being completely cash-free makes the hotel a safer place for both guests and staff. There is also a positive environmental impact, as we require fewer cash transport vehicles. We accept all major debit and credit cards. Please contact us for more information.
