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Membership

Hi! How can we help you?

Cancel a stay

Here you can cancel a hotel stay.

Register missing Spenn

Are you missing your Spenn?

Booking support

How to book different types of stays.

Group bookings

Send a request for 10 hotel rooms or more.

Corporate agreements

Get good rates on your business travel.

Contact Us

Call or send us a message.

Frequently asked questions

How do I book a hotel room with bonus points?

Are you trying to book a bonus night?

Can I convert my bonus points into Spenn?

What will happen to my bonus points?

I want to book a bonus night but can only find a hotel room with normal payment terms. Why is that?

Do I get member benefits if I book via an online booking site such as Booking.com, Expedia.com or Hotels.com?

Can I use my points to pay for part of my overnight stay?

Can I book one of several consecutive nights with bonus points?

Something urgent?

Call us on: +47 22 334 200

Monday - Friday

8am - 8pm

Saturday

9am - 5pm

Sundays and bank holidays

Closed

Contact us