How do Strawberry process the personal information from the ID check?

At check-in, we will ask you to present valid identification. We do this to confirm that you are the same person registered as the guest in our booking system, and to meet the requirements that apply to Norwegian and Swedish hotels under Norwegian and Swedish law.

At most of our hotels, this check is carried out visually. Our staff compare your identification with the details in the booking, and no copies are taken. At some of our hotels, we use an ID scanner that reads your identification digitally. When the scanner is used, the information is stored in our system for up to 90 days, so that we can verify the guest register if necessary. It is then deleted automatically. At these hotels, our staff will inform you at check-in before the scan takes place. Our booking system always records at least your first name, last name and contact details.

Your rights
You have the right to know what information we hold about you, to request rectification or erasure, and to object to the processing. Contact privacy@strawberry.no if you have any questions or wish to exercise your rights.