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Comfort Hotel® Copenhagen Airport Kastrup ,  Denmark

See all hotels in Copenhagen Airport, Denmark

Comfort Hotel® Copenhagen Airport

Kastrup,  Denmark

Comfort Hotel Copenhagen Airport is the hotel that will change your picture of airport hotels and prove that budget options are not always boring. Welcome to the best place for starting your journey!

Comfort Hotel® Copenhagen Airport 3.5 5
TripAdvisor traveller rating  
Sustainability Rating
8.6
out of 10
Sustainability Rating

This is our own sustainability rating that reflects how each hotel performs within several different sustainability areas. The rating is an average of the last 7 days.

8.6
out of 10
Rating for Comfort Hotel® Copenhagen Airport

The rating is based on how the hotel lives up to its goals over time in reducing its environmental impact with respect to energy, water, refuse, food waste, chemicals, textile laundry and carbon emissions.

The rating is based on how the hotel lives up to its goals over time in reducing its environmental impact with respect to energy, water, refuse, food waste, chemicals, textile laundry and carbon emissions.

Selected goals within Strawberry
Climate neutral by 2030

Our goal is to be climate neutral within our own operations by 2030, while also halving emissions in our supply chains.

Less food waste by 2030

We are working hard and proactively to reduce food waste by 50% in our operations by 2030.

TripAdvisor traveller rating

3.5
307 reviews
4.5
Cleanliness
4
Sleep Quality
3.5
Value
3.5
Service
4.5
Location
4
Rooms
5

Night layover

Sunday, May 12, 2024, Honningsvag, Norway, Alexandra K

Perfect location of the property in case you have time between flights. I had half evening and night before early flight the next day. Very informative receptionist and the rest of the staff as well.

Perfect location of the property in case you have time between flights. I had half evening and night before early flight the next day. Very informative receptionist and the rest of the staff as well.
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4

Sufficient for a short stay

Monday, April 29, 2024, , alfredocimmino93

The bed was comfortable, the room as well as the breakfast were very basic. Overall, it's sufficient for a short stay.

The bed was comfortable, the room as well as the breakfast were very basic. Overall, it's sufficient for a short stay.

Owner Response

Monday, May 06, 2024

Hi alfredocimmino93, Thank you for sharing your experience with us here. It sounds like you captured our essence: Basic but basically the place to be! Our location really can't be beat if you are travelling to or from Copenhagen and would like to stay close to the airport and the city center (just 13 minutes away by metro). I hope we get to welcome you back again soon! All the best, Anitta Petersen, Communications & Marketing Manager

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1

One of the worst stay ever.

Monday, April 01, 2024, , Thomas W

Extremely bad service and awfull food. Never again. Ordered a room for 3 persons, onle made ready for 2 - have to go down and get own pillow and blanket. They dont bother to fix it. Food were very bad…

Extremely bad service and awfull food. Never again. Ordered a room for 3 persons, onle made ready for 2 - have to go down and get own pillow and blanket. They dont bother to fix it. Food were very bad, and i needed to change out 3 plates before i found one clean. Recomend - Book another hotell.

Owner Response

Monday, April 22, 2024

Dear Westho1235, I am really sorry to read about your experience. That is of course not what we wish to offer our guests. I have made sure to pass on your feedback to our kitchen as well as the housekeeping and barception teams. Thank you for giving us this feedback. If you ever decide to give us another chance, please send an email to our Barception Manager Paulina and she will make sure our team takes extra good care of you. Her email is paulina.eklund@strawberry.dk All the best, Anitta Petersen, Communications & Marketing Manager

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5

Best option for short stopovers in Copenhagen

Monday, April 01, 2024, , dsobcz281083

Very easy and comfortable hotel. Not too high price so quite decent value for money. Walking distance to CPH, so it seems to be safe bet for short stopovers. One of the receptionists spoke my native l…

Very easy and comfortable hotel. Not too high price so quite decent value for money. Walking distance to CPH, so it seems to be safe bet for short stopovers. One of the receptionists spoke my native language (Polish) - cool.

Owner Response

Monday, April 01, 2024

Hi dsobcz281083, What a great review, thank you for sharing it with us here. Good value for money is exactly what we aim for, or as we call it, easy on the wallet and easy to enjoy! I hope we can welcome you back again soon. All the best, Anitta Petersen, Communications & Marketing Manager

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2

No personal service.

Monday, March 25, 2024, Brocton, United Kingdom, ClaudioSilvermore

Stayed at the hotel before a flight. Location: Adjacent to airport, perfect for early flights. Check in: Massively frustrating as using computers took an age to confirm details and obtain room key.…

Stayed at the hotel before a flight. Location: Adjacent to airport, perfect for early flights. Check in: Massively frustrating as using computers took an age to confirm details and obtain room key. Room: Dark, bathroom fixtures broken or loose. Facilities: Deli seemed to consist of a fridge, very rudimentary so we headed to Clarion next door. Bar on floor 10 (Viewpoint): You can’t actually get a drink without going to the lobby and getting it yourself. Very poor. Check out: easier than check in. Simple and easy.

Owner Response

Monday, March 25, 2024

Dear ClaudioSilvermore, Thank you for sharing your feedback with us here. I'm sorry to read that your stay was less than great. I totally understand your frustration with our check-in system being slow. We have a team working on this, as we feel the frustration to. Hopefully it will be running smoothly very soon. However, I can give you a great tip: If you are a member of Strawberry, you can actually check in on your phone via our app and use your phone as a key. Easy! I am sorry about the bathroom not being in perfect shape, I'll pass that info on. For the light, it is actually dimmable. Maybe it was set at the most dimm setting? You are correct that our former bar, now The Viewpoint, on the 10th floor doesn't have a bar (anymore). Instead we have opened it up from 8 am until 23:00, so our guests can hang out and enjoy the view all day. And of course it's still possible to bring drinks and snacks up from the Barception. Our deli is simple and easy too with a fridge full of sandwiches, salads, drinks and snacks during the day. From 5pm our Kitchen opens with homemade pizzas, burgers and other simple and tasty food. But The Social Bar & Bistro at Clarion Hotel next door is also a great choice for anyone who would like table service and a larger menu, they have a lot of great food. It's all about preference and we are glad that there are options for everyone. Again, thank you for sharing your feedback with us. I hope we get to welcome you back sometime soon, so we can make a better impression that lives up to your expectations of a modern and easy hotel. All the best, Anitta Petersen, Communications & Marketing Manager

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