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Hotel Riviera Moss ,  Norway

See all hotels in Moss, Norway

Hotel Riviera

Moss,  Norway

The Hotel Riviera is a lively and cosmopolitan resort with a whole lot of attitude in Moss! The hotel features 172 rooms, conference facilities, a restaurant and bar facing the seaside promenade, and a top-floor spa with stunning views of the fjord.

Hotel Riviera 3.5 5
TripAdvisor traveller rating  

TripAdvisor traveller rating

3.5
87 reviews
5
Cleanliness
4.5
Sleep Quality
3.5
Value
4
Service
4
Location
5
Rooms
5

Business meeting

Monday, February 19, 2024, , Castko

We had a business meeting with 4 people: meeting room, dinner and accommodation. Great functional meeting room, lovely dinner with dice roll 6 for kitchen and staff! Fresh rooms and the riviera theme…

We had a business meeting with 4 people: meeting room, dinner and accommodation. Great functional meeting room, lovely dinner with dice roll 6 for kitchen and staff! Fresh rooms and the riviera theme at the hotel are magical! We thank you for a great stay and good service!
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1

Bad experience-overprised

Sunday, February 18, 2024, , Inga R

Interior 9/10 Service 7/10 Food 4/10 SPA facilities 4/10 Price - overprised ( 5400 nok for 2 persons: 1 night stay, 2hours SPA zone, dinner: main course, 1 coctail and desert, breakfest. Really nice…

Interior 9/10 Service 7/10 Food 4/10 SPA facilities 4/10 Price - overprised ( 5400 nok for 2 persons: 1 night stay, 2hours SPA zone, dinner: main course, 1 coctail and desert, breakfest. Really nice interior design place but totally need reorganized service, food and SPA zone. Waittress in a reastaurant: seems like they dont know what they were doing. Asked something, said that they gonna confirm, byt never get back to us with confirmation. Waitting drinks and food really long, some of them came not on the same time. Medium beef was totally raw, asked to do new but medium, went back with another one the same raw. Asked third time: offered to have entrecote- last one was good. But the other one was sitting with a cold food waitting for another's medium beef. They asked if we wanna to change both to have warm, but we wasnt able to went the food again soo long. Having 2 courses menu included in a package ( difference from a package without dinner was 2000 nok), there was no choises: main course beef, deserr cremebrule. I asked what they do if the customers are vegan or doesnt like something, they said: you have to mark in a alergies before you come, but we didnt knew this information and we didnt thought that not eating meat is the same as alergy. Finally I got fish. Ceaser salads- cost 300 nok- but they was really bad: big letuce, dry chicken too much of dried bread pieces and some kinf of fried things inside. SPA zone: smal, cold and not cosy and relaxing. Inside zone was open with outside and being in a warm water or after hot sauna it can get easily sick. Too much noise of the drunk people. Not comfortable relaxing beds by pool- just some sitting places. The water in a swiming pool- cold. This is our experience. Just two people from restaurant tryed to cover all the feils. Receptionist even havent ask if we was there before or not- just gave the key and no information about everything. I think it is overprised for the quality of relaxing weekend😬
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1

Restaurant is a joke.

Saturday, February 10, 2024, Helena, Montana, Siri Willis D

If u r from US u might wanna find some other accomodation. We aint used to such regrettable service even in Montanas B&B’s for 20bcks a nite. Overrated hotel and the restaurant was the worst experien…

If u r from US u might wanna find some other accomodation. We aint used to such regrettable service even in Montanas B&B’s for 20bcks a nite. Overrated hotel and the restaurant was the worst experience in my 20 day Europe stay. We already done Croatia, Poland, UK, Germany, France and Italy. This riviera in Norway was simply horrid. Lemme just tell ya all that them servers dont know what they servin, the food is awful. Seafood tastes like sandals, blond waitress with funny V name did not know her wines, 🤦‍♀️🤦‍♀️🤣🤣 not much bout food she serves either. Worst service experience. Restaurant boss that we have asked for - did not know basics about food or wine too. I mean what the hell is this. Amateurs, all the pink and palms in the world wont help you if your staff and food is … Front desk was also hopeless. Uninformed, lack of initative to help. The solid woman in the wellness floor was so rude to me and Eli , I had to breathe thru my belly not to become agressive on her. I will take my business to the capital next time. Its embarassing to drag business partners to this desorganised establishment. P.s. We also saw at least 4 other tables absolutely furious. Staff in conflict, bad food, long waiting time, NOONE smiles, and the blonde girl waiting on us just tried to laugh her enormous lack of knowledge and unproffesionalism away. Gee. We met a couple from Zurich in the hotel and they had pretty much the same thing to say about the standards here. Does the management need an educational trip to a 5* to know how to run this place? Oh yes. Looks like the restaurant is run by a 10 yo. We wanted to book this place for our next expo in southern Norway. Not happening anymore. Best of luck. Will not be coming back.
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5

An unforgettable experience at Hotel Riviera

Friday, December 08, 2023, , LisaR3756

My recent stay at the Riviera was a brilliant experience from start to finish. From the moment we arrived, we were greeted by exceptional hospitality and a warm welcome. The staff were incredibly welc…

My recent stay at the Riviera was a brilliant experience from start to finish. From the moment we arrived, we were greeted by exceptional hospitality and a warm welcome. The staff were incredibly welcoming and did everything they could to ensure our stay was memorable.

Owner Response

Friday, March 01, 2024

Dear Guest, Thank you for sharing your experience at Hotel Riviera. We are delighted to hear that your recent stay with us was unforgettable. Providing exceptional hospitality and a warm welcome to our guests is our top priority, and we are thrilled to hear that you felt well taken care of from the moment you arrived. Our team strives to create memorable experiences for all our guests, and we are pleased that you felt the efforts made during your stay. We look forward to welcoming you back for another brilliant experience in the future. Best regards, Team Hotel Riviera

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5

Excellent from A to Z!

Sunday, November 26, 2023, , Albertine v

Even though it was only a one night business stay (+ breakfast & diner), I wanted to still leave a review here, because I feel this hotel is excellent from A to Z! Everything is thought of, taken care…

Even though it was only a one night business stay (+ breakfast & diner), I wanted to still leave a review here, because I feel this hotel is excellent from A to Z! Everything is thought of, taken care of, well looked after, in one word excellent. The hotel breathes Riviera atmosphere in decor and you feel in a different country than Norway upon entering, very special. The room was the same way, with the best beds and pillows ever. Compliments to the staff and all who made my short stay such an enjoyable one. Wished I could have stayed longer and too bad I only had time to have a short look at the amazing 14th floor pool....

Owner Response

Friday, March 01, 2024

Dear guest, Thank you so much for your excellent feedback! We truly appreciate you taking the time to share your experience, even though it was just a one-night business stay. We're thrilled to hear that you found our hotel excellent from A to Z! It's wonderful to know that you felt the Riviera atmosphere in our decor and that you had the feeling of being in a different country upon entering. We're delighted that you enjoyed your room with its comfortable beds and pillows. We'll make sure to pass along your compliments to our staff, who work hard to ensure our guests have an enjoyable stay. It's a shame you couldn't stay longer and fully enjoy our 14th floor pool, but we hope to welcome you back for a longer stay in the future! Best regards, Team Hotel Riviera

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