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Quality Hotel™ Saga Tromso ,  Norway

See all hotels in Tromso, Norway

Quality Hotel™ Saga

Tromso,  Norway

Quality Hotel Saga is located in the centre of Tromsø and offers fullservice conference solutions. Communications is nearby and we have 7 meeting rooms with a capacity of 200 persons in our largest room.

Quality Hotel™ Saga 4 5
TripAdvisor traveller rating  
Sustainability Rating
7.6
out of 10
Sustainability Rating

This is our own sustainability rating that reflects how each hotel performs within several different sustainability areas. The rating is an average of the last 7 days.

7.6
out of 10
Rating for Quality Hotel™ Saga

The rating is based on how the hotel lives up to its goals over time in reducing its environmental impact with respect to energy, water, refuse, food waste, chemicals, textile laundry and carbon emissions.

The rating is based on how the hotel lives up to its goals over time in reducing its environmental impact with respect to energy, water, refuse, food waste, chemicals, textile laundry and carbon emissions.

Selected goals within Strawberry
Climate neutral by 2030

Our goal is to be climate neutral within our own operations by 2030, while also halving emissions in our supply chains.

Less food waste by 2030

We are working hard and proactively to reduce food waste by 50% in our operations by 2030.

TripAdvisor traveller rating

4
515 reviews
4.5
Cleanliness
4
Sleep Quality
4
Value
4
Service
4.5
Location
4
Rooms
3

Unfortunately not as expected

Monday, March 25, 2024, , bludtk724279

The breakfast was great, there was absolutely nothing missing and left nothing to be desired. The location right in the city center was also perfect. The bathroom was good, especially the shower was g…

The breakfast was great, there was absolutely nothing missing and left nothing to be desired. The location right in the city center was also perfect. The bathroom was good, especially the shower was great! The lobby and breakfast room are attractively furnished. We had booked a family room (up to 4 people) for 3 adults. The room was much, much too small for this! There was only one space for suitcases and no storage for packing and unpacking. As the suitcases were very dirty due to the winter weather, it was out of the question to put them on the bed. There were no closets, shelves or anything like that, just a coat rack. There were not enough hooks in the bathroom. There was also no safe. It would be nice if there was a shoe shine machine in the house, absolutely essential in muddy weather. Also, the carpeting in the hallways is very run down.
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4

Great city centre location

Sunday, March 24, 2024, Gillingham, United Kingdom, Barry K

Our room (125) was large, quiet and comfortable. Breakfast was excellent. Staff were friendly and helpful. A couple of minot gripes...Our room was a bit odd. You can only have the, otherwise useful,…

Our room (125) was large, quiet and comfortable. Breakfast was excellent. Staff were friendly and helpful. A couple of minot gripes...Our room was a bit odd. You can only have the, otherwise useful, bedside reading light on if you have a main light on at the same time. Plus the main light switch turned off the plug socket with which I was charging my back up battery packs. There wasn't a single drawer for storage. There were lots of useful coat hooks though.

Owner Response

Monday, March 25, 2024

Dear Barry, Thank you for staying with us at Quality hotel Saga, and for leaving a review regarding your stay. We are delighted to be informed that you have enjoyed your stay with us and we hope that we will get a chance to welcome you back again here at Quality hotel Saga. Wishing you a safe travel and welcome back. Med vennlig hilsen/Best regards Jevgeni Hotelldirektør/General manager Quality Hotel Saga by Strawberry

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5

Lovely

Saturday, March 23, 2024, Melbourne, Australia, samossss

I booked a room with a view and I must say this was totally worth it. I was on the 7th floor and had such an incredible view. The room was spacious, and the bathroom was also quite generous in size. T…

I booked a room with a view and I must say this was totally worth it. I was on the 7th floor and had such an incredible view. The room was spacious, and the bathroom was also quite generous in size. The buffet breakfast had lots of great options. Location was great, within 2 minute walk of many of the meeting points for various tours.

Owner Response

Monday, March 25, 2024

Dear samossss, Thank you for staying with us at Quality hotel Saga, and for leaving a review regarding your stay. We are delighted to be informed that you have enjoyed your stay with us and we hope that we will get a chance to welcome you back again here at Quality hotel Saga. Wishing you a safe travel and welcome back. Med vennlig hilsen/Best regards Jevgeni Hotelldirektør/General manager Quality Hotel Saga by Strawberry

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1

Terrible value, depressing room, poor service, stuffed up booking (A$619/U$404/€371 for ONE night in Ikea dorm room!)

Tuesday, March 19, 2024, Brisbane, Australia, nomadicfreedom

Crazy price even in expensive Norway!!! I got sent here after the sister hotel Clarion stuffed up my booking. I booked on Booking.com. Got there and hotel said room was dirty (!!). Sent me to sister h…

Crazy price even in expensive Norway!!! I got sent here after the sister hotel Clarion stuffed up my booking. I booked on Booking.com. Got there and hotel said room was dirty (!!). Sent me to sister hotel Quality Hotel Saga walking in cold again with my huge suitcase after a long trip, refusing taxi fee, refusing refund of difference of hotel rate. Because surely Quality Hotel Saga is not 4 star... looks like a dorm room!!! Very cheap, tiny, bare, depressing, not even a hand towel, the one window is to restaurant area which is noisy, can hear people in their rooms and closing doors! The receptionist wouldn't even give me an extra blanket when it was cold and made me ask twice. Very poor value and room compared to other hotels I stayed at in Norway.
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1

My worst experience

Sunday, March 10, 2024, , jmedin678916

When they gave me my room it was not ready, it was for 3 people and there were only 2 beds ready. The bathroom had no ham or conditioner, that is, a disaster. of my worst experience in Europe. I don't…

When they gave me my room it was not ready, it was for 3 people and there were only 2 beds ready. The bathroom had no ham or conditioner, that is, a disaster. of my worst experience in Europe. I don't understand how something so basic happened.
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