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Quality Hotel™ Augustin Trondheim ,  Norway

See all hotels in Trondheim, Norway

Quality Hotel™ Augustin

Trondheim,  Norway

Quality Hotel Augustin has a rich history dating back to 1915. The hotel is located in central Trondheim and has 136 rooms, as well as great conference facilities for corporate events and private celebrations.

Quality Hotel™ Augustin 3.5 5
TripAdvisor traveller rating  
Sustainability Rating
7.6
out of 10
Sustainability Rating

This is our own sustainability rating that reflects how each hotel performs within several different sustainability areas. The rating is an average of the last 7 days.

7.6
out of 10
Rating for Quality Hotel™ Augustin

The rating is based on how the hotel lives up to its goals over time in reducing its environmental impact with respect to energy, water, refuse, food waste, chemicals, textile laundry and carbon emissions.

The rating is based on how the hotel lives up to its goals over time in reducing its environmental impact with respect to energy, water, refuse, food waste, chemicals, textile laundry and carbon emissions.

Selected goals within Strawberry
Climate neutral by 2030

Our goal is to be climate neutral within our own operations by 2030, while also halving emissions in our supply chains.

Less food waste by 2030

We are working hard and proactively to reduce food waste by 50% in our operations by 2030.

TripAdvisor traveller rating

3.5
557 reviews
4
Cleanliness
3.5
Sleep Quality
3.5
Value
4
Service
4.5
Location
3.5
Rooms
2

Rooms are under par, but breakfast and location is great!

Friday, February 16, 2024, , Erlend H

-Noisy room, limited sound isolation from the windows, and you could hear other doors slamming, and occupants in neighboring rooms. -lack of cleaning, did not receive any new bedding or towels for t…

-Noisy room, limited sound isolation from the windows, and you could hear other doors slamming, and occupants in neighboring rooms. -lack of cleaning, did not receive any new bedding or towels for three days. No cleaner visited the room during my stay. There was also visible mold in the shower. -outdated and overused interior + great service in the reception when my initial room door was not functioning ant the quality of the breakfast was at a high standard.

Owner Response

Sunday, February 18, 2024

Thank you for sharing your experience, and great to see that you are happy with us at the front desk and breakfast buffet! It's always nice to get positiv feedback :) We are more than happy to clean the rooms during your stay, but this is only done on request. We have not succeeded in communicating that. Thanks for letting us know, we will do everything we can to get better!

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2

Regreted

Friday, June 30, 2023, Budapest, Hungary, Peter73hu

I am not sure, that does the hotel have any worse room, and disturbed by street noises, than I have got on the 5. floor? The room does not have curtains at all (only relux). So impossible to make dark…

I am not sure, that does the hotel have any worse room, and disturbed by street noises, than I have got on the 5. floor? The room does not have curtains at all (only relux). So impossible to make dark in the room in summer nights (when I haven't seen dark hour at all), if the window is totally open. And on a warm day you need to keep it totally open. When I arrived, there was a very much hot day in Trondheim, the window was closed of course, just to make the room as warm, as possible, it felt, liek a dry sauna for me. And on this very much hot summer day they prepared for me a winter blanket/quilt. When I checked out, they did not even ask how was my stay in the hotel, what I think about the place. Quality hotel, really? I have no idea why! The positive things were: the location is good, breakfast is also good and fair, staff was kind and helpful, when I had question. This hotel is probaly better in winters. But after my experience here, I would never stay here again!

Owner Response

Monday, July 03, 2023

Hi, Thank you for sharing. We normally don`t have this many hot days in Trondheim, that AC is needed, but sure could have done with it in June. Windows are always closed after cleaning, and we only have one set of blankets all year around. So sorry that your stay with us wasn`t any good, but hopefully you still liked Trondheim.

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4

Next to the central square

Wednesday, June 28, 2023, Umea, Sweden, JonDoe04134

Perfect central location, great breakfast. Close to a parking garage if you come by car. The room was not too large and it was a bit too hot in the room and the bathroom could use some renovation. We…

Perfect central location, great breakfast. Close to a parking garage if you come by car. The room was not too large and it was a bit too hot in the room and the bathroom could use some renovation. We had a good albeit short stay.

Owner Response

Monday, July 03, 2023

Thank you for sharing, glad to see that you enjoyed your stay. Have a great summer, and welcome back :)

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4

Decent conference hotel

Monday, June 05, 2023, Tau, Norway, sigmundm

Central location, 150 meters to the nearest stop for the bus from the airport. The room and bathroom were clean, and the conference facilities were okay. No luxury in the room though, no minibar or f…

Central location, 150 meters to the nearest stop for the bus from the airport. The room and bathroom were clean, and the conference facilities were okay. No luxury in the room though, no minibar or fridge. Toilet paper of a thin and rather poor quality. Very good breakfast. Lunch and dinner are available only for pre-booked groups. They had problems serving properly warm food for all guests while we were there, but the meat was quite good, modestly spiced. The house red wine, on the other hand, was served too warm. The blueberry pannacotta with fresh berries which we had for dessert one day was excellent. The reception doubles as a bar, with a limited selection, not a "feel good" place. To the conference rooms in the basement it is stairs only, otherwise lifts were okay. There are many restaurants and pubs in the vicinity.

Owner Response

Monday, June 05, 2023

Hi Sigmundm, Thank you for sharing, and glad to see that you had a nice stay at our hotel. I`ll make sure our kitchen staff get your good feedback about the food. Thank you! And next time we will make sure that the wine also have correct temperature. Have a nice day, and we hope to see you again soon :)

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2

Good breakfast, small room

Thursday, August 18, 2022, Stratford-upon-Avon, United Kingdom, 887anthonyw

Stayed here for one night as a couple. Common areas are of a good quality. We stayed in a "moderate" double room, that was more like a single room with a double bed squeezed in. Could only get in from…

Stayed here for one night as a couple. Common areas are of a good quality. We stayed in a "moderate" double room, that was more like a single room with a double bed squeezed in. Could only get in from one side and little room around it. On a minor note, the carpet in the public areas is hard to focus on. The breakfast was good if the furniture was laid out a bit like a school canteen. Parking is only available in public car parks, which are expensive.

Owner Response

Monday, September 12, 2022

Hi, Thank you for your feedback. Our moderate double room are a bit smaller then standard double room. Hope you still had a good night sleep. Glad to see that you enjoyed our breakfast. Have a nice day, and welcome back :)

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