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The Quality Hotel 11 & Eriksberghallen is located by Gothenburg's harbour area and offers stunning views over the water. The hotel features impressive art work, architecture and Scandinavian design.
The hotel breakfast was fabulous. The room was big but not exactly luxurious. We had everything we needed but it was very functional. Parking in front of the hotel is for a fee - we didn't paid and…
Thank you for the review! We are happy to ser that you had a good stay and hope to welcome you back soon!
Restaurant closed all day, no room service and no minibar. I arrived after a long travel hungry and wanted to eat, only to be told upon check-in the restaurant was closed on Sundays and so the hotel c…
Thank you for taking your time answering our guest servey! I am sorry you are not satisfied with your stay. Our restaurants are opened all other days except Sundays. During summer period we have it opened all days. There are plenty of other restaurants opened nearby the hotel, the closest one are 50 meters away.
We clean the rooms if you book it with the reception and there is no extra cost. I wish you had talked to us during your stay about the cleaning - of course we would have fixed it immediately·
Thank you again for your feedback, it helps us getting better.
Have a great day and welcome back,
Bella Lindberg, Supervisor Front Of House
Quality Hotel 11 & Eriksbergshallen
Feeling of fresh rooms. Clean bathrooms, clean rooms.
The breakfast was good, fresh vegetables, new sliced cheese, new sliced salami, pancakes...
On the reception the personal was friendly, I got a lo…
Thank you so much for your wonderful words :)
please visit again!
/Cecilia, Front Desk
Check in went smooth. Shuffle board and air hockey tables were fun. But when we got to the room, what a disappointment. The floor looked dirty. The bedsheet was dirty. When I picked up the phone to ca…
Thank you for taking the time to write a review!
I sincerely apologies for the problems that you encounted during your stay with us. We appreciate that you have told us that it happened so we can look over our routines for cleaning.
We do wish to welcome you back one day and hope that the stay is better!
Stayed 3 days. Room great with view over the busy habour, Clean bathroom but worn towels. Nice surroundings and excellent opportunites to stroll in the area. Good and nutriuos breakfast with a great v…
Tack för din recension!
Härligt att höra att du kommer tillbaka till oss och att du är nöjd med din vistelse och vår service!
Varmt välkommen tillbaka!
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