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Clarion Collection® Hotel Bilan Karlstad ,  Sweden

See all hotels in Karlstad, Sweden
  • Main entrance at Bilan Hotel in Karlstad
  • Outdoor area outside Bilan Hotel in Karlstad
  • The facade of the old Varmland prison - now Hotel Bilan in Karlstad
  • Comfortable superior room at Bilan Hotel in Karlstad
  • Tranquil and large suite at Bilan Hotel in Karlstad
  • Cosy spacious suite with living room at Bilan Hotel in Karlstad
  • Large suite with living room area at Bilan Hotel in Karlstad
  • Suite with large bathroom and bathtub at Bilan Hotel in Karlstad

Clarion Collection® Hotel Bilan

Karlstad,  Sweden

The Clarion Collection Hotel Bilan in central Karlstad has a long and exciting history. It is situated in one of the city's most famous buildings that once served as Värmland's county prison.

Clarion Collection® Hotel Bilan 4.5 5
TripAdvisor traveller rating  
Sustainability Rating
8.7
out of 10
Sustainability Rating

This is our own sustainability rating that reflects how each hotel performs within several different sustainability areas. The rating is an average of the last 7 days.

8.7
out of 10
Rating for Clarion Collection® Hotel Bilan

The rating is based on how the hotel lives up to its goals over time in reducing its environmental impact with respect to energy, water, refuse, food waste, chemicals, textile laundry and carbon emissions.

The rating is based on how the hotel lives up to its goals over time in reducing its environmental impact with respect to energy, water, refuse, food waste, chemicals, textile laundry and carbon emissions.

Selected goals within Strawberry
Climate neutral by 2030

Our goal is to be climate neutral within our own operations by 2030, while also halving emissions in our supply chains.

Less food waste by 2030

We are working hard and proactively to reduce food waste by 50% in our operations by 2030.

TripAdvisor traveller rating

4.5
806 reviews
4.5
Cleanliness
4.5
Sleep Quality
4.5
Value
4.5
Service
4.5
Location
4.5
Rooms
2

An “ ok “ hotel.

Tuesday, September 26, 2023, , Kalmar30

Don’t have to much expectations from this hotel besides the bed which is very comfortable. The fan in the room was so loud I could barely sleep. There was also a newspaper stuck in it; don’t get why…

Don’t have to much expectations from this hotel besides the bed which is very comfortable. The fan in the room was so loud I could barely sleep. There was also a newspaper stuck in it; don’t get why…. The dinner that was included for the stay is definitely not for the picky eaters. Pasta that changed color cos it was there all day, soup that was cold and the pasta sauce that was bland. Breakfast is ok, don’t expect to much. The staff is ok. I found free parking outside which definitely is a plus.

Owner Response

Wednesday, September 27, 2023

Hi and thank you for writing about your stay. We are sad to read that our hotel did not surpassed your expectations more than ok. A newspaper stucked in the fan seems not right, sorry for that. Best regards, Anna Sundenhammar General Manager

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5

Excellent value for money

Monday, August 21, 2023, Skien, Norway, 459tanjab

Great value for money! I have stayed here several times before. It’s a natural overnight stop when I am driving to Stockholm or Finland. I have been here for a weekend stay as well. This last trip was…

Great value for money! I have stayed here several times before. It’s a natural overnight stop when I am driving to Stockholm or Finland. I have been here for a weekend stay as well. This last trip was a stop over. It was fantastic to have the delicious, included, dinner upon arrival after many hours of driving. Friendly staff, good food and clean rooms. Easy walking distance to the city center and convenient parking. I will definitely keep returning!

Owner Response

Monday, August 28, 2023

Thank you for writing about your stay and we are happy to hear that you enjoyed your stay at our hotel even this time, a warm welcome back again! Best regards, Anna Sundenhammar

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5

Recommend

Tuesday, September 20, 2022, Rancho Palos Verdes, California, Dianne S

Very nice hotel. Clean, comfortable, unique rooms. Good service. Located at edge of town center so good location for walking to restaurants and river walk. The building has an interesting history that…

Very nice hotel. Clean, comfortable, unique rooms. Good service. Located at edge of town center so good location for walking to restaurants and river walk. The building has an interesting history that is displayed downstairs.

Owner Response

Thursday, October 13, 2022

Hi Dianne, Thank you for your nice words and we are so pleased to hear that you enjoyed your stay. A warm welcome back, Best regards, Anna Sundenhammar General Manager

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2

noisy, bad food, no cleaning, uninterested service.

Tuesday, August 16, 2022, Beerta, The Netherlands, fabiofort

as soon as we arrived we got to know that they would not clean the room for our two day stay, and that if we needed extra towels we should inform the reception. As usual as in the rest of Sweden lack…

as soon as we arrived we got to know that they would not clean the room for our two day stay, and that if we needed extra towels we should inform the reception. As usual as in the rest of Sweden lack of service, unless you stay in a 5 star or eat in a 5 star restaurant. The dinner included in the price was worse than cafeteria level, with h ardly any choice of food, no cheese, no dessert nothing. Cold water and bad coffee were available though, as well as half rotten apples which are supposed to constitute a dessert. The room: because of the heat we opened the window, and were not able to sleep all night: the noise from the trainstation was okk enough, but the constant driving of cars with full music blasting everywhere until 5 am was unbearable. This is a wellknown phenomenon in Sweden (Rånare), but nevertheless extremely unconfortable. All in all: lack of service and lack of sleep means NEVER ever again in this establishment.

Owner Response

Thursday, August 18, 2022

Thank you for writing about your stay and we are sorry to hear that you had a bad experience. In our concept we offer a evening meal for free that consits of one dish and salad buffet, sorry to hear you did not like the dishes we served during your stay. We clean the room or change towels upon request from the quest. So do you want to have your room cleaned during the stay it is no problem, just inform the front desk. Best regards, Anna Sundenhammar

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4

Former prison

Saturday, October 03, 2020, Oslo, Norway, Smalgangen

Clarion collection Bilan is a former prison sourounded by prison walls. They have kept some of the prison cells that you can visit and there is a small museum in the celler. Great location a few hunde…

Clarion collection Bilan is a former prison sourounded by prison walls. They have kept some of the prison cells that you can visit and there is a small museum in the celler. Great location a few hundered meters from the central station and shopping streets. Staff is very friendly and attentive. As in all Clarion collection hotels in Scandinavia they offer an afternoon snack and free dinner, including a small salad and a hot meal. Popular with guests and tasty.
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