Strömstad Spa & Resort

Have been to this hotel 2 times before and had a great experience. Now on the 3rd visit it seems that Strawberry group has taken over and suddenly imposed different rules. Spa has previously been free for Hotel guests. Suddenly now they want to charge 30 € per entry per person. This is a hotel outside of everything. So does not make any sense. Prices also have doubled since before covid. And if you add to the extra cost of Spa Prices have actually gone almost 4x which does not make any sense. Children are only allowed between 9-11 in the morning. So if a family with 2 adults and a child wants to Visit the Spa. Well the evening Adult spa visit costs 60€ extra and then the New trip in the morning with child would cost an additional 90€ so a total of 150€ to visit the spa. And its just a small pool, a jacuzzi and a few saunas etc. Nothing special. Interesting is that nowhere on the website when ordering, in the order confirmation or other place does it say that Spa has an additional charge And when ordering spa time it says price but specifies that that price is for non hotel guests so one would assume then based on this that it is free for Hotel guests but no. Strawberry group is all about squeezing their customers with overpriced everything. So will never set my foot here again and hope this serves as a warning to other customers to stay away. Other details from the stay. Double bed is not a double bed its 2 single put together, Even though it is represented as double in the photo, Rooms very noisy you can hear someone walking by on the carpet outside room and there is a lot of people walking all the time, door between rooms is a single non sound proof door so you can hear everyone else and every word they talk about. Toilet seat was loose and wall mounted toilet so high you cannot reach the ground with your feet and I am 175cm Tall. Shower only movable partial glass so entire bathroom got soaking wet when showering not pleasant for the other person in the room. No soap bar only wall mounted big bottles of shampoo and soap with dispenser. Reminds me of a hospital or the cheapest hotels around not something that is marketed as your best getaway. Also there is a big public parking lot 50 meters before hotel which is free on sunday and after 15:00 on Saturday so if you are checking in on Saturday no need to pay 20€ for hotel parking in a overpriced parking garage. (this is in the middle of nowhere.

Worst experience After ownership change, I have been here multiple times over the last few years and it has always been a pleasent experience until today apparently Strawberry Group took over this since last time I was here. Suddenly prices doubled ok fine prices have increased a bit lately but when you find out you have to pay 30 € for pool/ Spa access per person when you stay at the hotel for each entry to the pool well thats the worst Ripoff ever. Its just a small indoor pool. Staff not friendly and entire experience a disasterI spend some years over 200 + nights in hotels around the world. Experience at This hotel is the worst so far, Beware of Ripoff parking garage when there is free parking just 100 meters away during weekends, Ruined my weekend since I was planning evening and Morning visit to the Spa. I am banning Strawberry Group from all my future hotel bookings and will enforce a total ban for all employees of our group of companies to any hotel or group linked to Strawberry Group. Thats a loss of like 5000+ hotel nights per year.

The Hotel was serverly understaffed and this led to a series of delays that caused stressful situations that ruined the entire stay. In addition they do not deliver what is advertised on their webpage. They try to force you to eat the buffet by telling you that the a la cartè restaurant is full. We had to argue to get in. When we were seated (in a nearly empty restaurant) we experienced that the food was cold and the champagne was tepid. The «quality steak» tasted like boiled meat. The whole experience carried the stamp of a severely understaffed hotel being run at full capasity. In addition restaurant chiefs were quite condescending and passive aggressive and the spa was not maintained and cleaned througout the day.

The spa was crowded when we got there, but got better after a while. The dinner was good, but we ordered a 2 course meal and got a buffet instead. It was a good buffet, but not what we wanted. The Windows in resturant was kinda dirty. But expect from that, a good spa hotell whit Nice straff.

Great hotell, great service, great location, great breakfast, great rooms, great view from the balcony but the dinner did not meet the standard I was expecting. The hotell was very clean all over, both the rooms and the common areas looked clean and nice.