I am missing bonus points after my stay
It can take up to 48 hours for your points to be shown on your account after you check out. If you are still missing points after 48 hours, you can register your points here.
Similar questions
How do I book a hotel room with bonus points?
Are you trying to book a bonus night?
Do I get member benefits when I book via an online booking site such as Booking.com, Expedia.com or Hotels.com?
I want to book a bonus night but can only find a hotel room with normal payment terms. Why is that?
Can I use my points to pay for part of my overnight stay?
Can I get bonus points if I go to a hotel restaurant?
How many bonus points do I get per overnight stay?
Do I get bonus points if I have a reservation but do not check in?
Can I book one of several consecutive nights with bonus points?
Something urgent?
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