Did you not receive bonuspoints?

Hi there, Did you not receive bonuspoints for your last stay?

We are happy to help you register your bonus points up to six months after your stay.

Have you just checked out? Please note that bonus points usually are registered within 48 hours after check-out.

First name & surname

Membership number

Hotel or destination

Arrival date

Booking number (If available)

You can't claim bonus points for stays paid with bonus points (bonus nights), gift vouchers or “complimentary rooms”.