A cozy hotel bedroom with a large bed, white bedding, decorative pillows, and two bathrobes ready for use.

Book directly with us and get the best prices

Your Price Guarantee at Strawberry

There are many good offers, but how do you know which is the best? We make it easy! Feel free to check around, but always double-check at our site strawberryhotels.com before you book.

We simply have the lowest prices for our hotels. We promise!

If you find a lower price other than on strawberryhotels.com and in our app, we will refund you the difference.

Benefits when booking directly through Strawberry

✔️ Your price guarantee: If you find a lower price somewhere else, we will match the price and refund you the difference.
✔️ Cancellation Guarantee: You can cancel your room up to 4 pm on the day of arrival with no fees.
✔️ You get a direct line to Customer Service: Contact us here.

Price guarantee – What does that mean?

If you happen to find a better price at one of our hotels on another booking site, we will match the price and refund you the difference.

How does it work?

Make your booking on strawberryhotels.com or in our app.
If you find a cheaper price on another website within 24 hours of making your booking, then fill in the Best Internet Rate Guarantee form.
We will contact you within two working days.

The Best Internet Rate Guarantee applies to bookings made on our websites* and via the app in cases where the same room is sold for a lower price on other websites*. In order for the guarantee to be valid, the room you book with us must have the same booking conditions as those of the room you found for a lower price on another site.

Enter the form here.

Lower rates for members

Yes, almost everything is cheaper when you’re a member with us! Members enjoy a wide range of additional benefits, and membership is, of course, completely free of charge.

Terms and Conditions

Criteria for the price guarantee to apply

The same hotel
The same date
The same room type
The same currency
The same number of people
The same number of nights
The same number of rooms

Circumstances not covered by the price guarantee

Hotels where the room rate differs by 20kr or less, since this price difference can occur due to delayed exchange rates or rounded prices.
Hotels within Nordic Hotels & Resorts (our Independent hotels)
Clarion Hotel® The Hub, Clarion Hotel® Amaranten, Comfort Hotel™ Karl Johan, Comfort Hotel™ Børsparken, Comfort Hotel™ Xpress Stockholm Central, Comfort Hotel™ Malmö, Quality Hotel™ The Mill and Quality Hotel™ Panorama, Gothenburg.
Contract prices or other non-public prices, including group rates, package rates, promotional prices and membership rates
Prices on websites where the hotel name is not given until after the booking is completed
Bookings for more than 9 rooms
Clearance prices, including prices stored in your browser (stored information)
Prepayment rates
Rates with installment payment terms, or any potential booking fees.

Other conditions

Customers with dynamic prices in their contracts with Strawberry will always find their best contract prices at strawberryhotels.com and with travel agents.
Completed reservations may be cancelled or rebooked in accordance with our standard and rebooking rules. However, note that the price guarantee expires in cases of cancellation and rebooking.
Over a period of 30 days, only 1 submitted request for compensation will be accepted per person.
The price guarantee applies to bookings made no later than 72 hours prior to arrival.
The price guarantee applies to prices found within 24 hours after making your booking.
After you submit your request, we will contact you within two business days.
These rules may be subject to change. Published rules at the time of booking are valid.

Fill out our price guarantee form here to report a cheaper room.