Hi! How can we help you?
Frequently asked questions
I have received a gift card. How can I book a room?
Can I give away a digital gift card to someone else?
How do I use a gift card with a fixed amount?
Is it possible to extend the validity of the gift card?
What are the terms and conditions for digital gift cards?
Can I use a digital gift card as part payment?
Can I cancel the purchase of a gift card?
Can you replace lost gift cards?
I have a Be My Guest gift card. How do I book a room?
Does the gift card still need to be valid during my stay?
I want to buy a gift card. What do you offer?
Monday - Friday:
8am - 8pm
Saturday:
9am - 5pm
Sundays and bank holidays:
Closed