Membership

Hi! How can we help you?

Cancel a stay

Here you can cancel a hotel stay.

Register missing Spenn

Are you missing your Spenn?

Booking support

How to book different types of stays.

Group bookings

Send a request for 10 hotel rooms or more.

Corporate agreements

Get good rates on your business travel.

Contact Us

Call or send us a message.

Frequently asked questions

I have received a gift card. How can I book a room?

Can I still purchase gift cards using bonus points?

How do I use a gift card with the LGIFT code?

I have a Be My Guest gift card. How do I book a room?

Can I give away a digital gift card to someone else?

Can I use my bonus points together with a Be My Guest gift card?

How do I use a gift card with a fixed amount?

Can you replace lost gift cards?

Is it possible to extend the validity of the gift card?

What do I do if I haven't received the gift card but can see that it's been paid for?

Does the gift card still need to be valid during my stay?

How long are gift cards valid?

Can I use a digital gift card as part payment?

Can I cancel the purchase of a gift card?

Can I give away my gift card to someone else?

I want to buy a gift card. What do you offer?

What are the terms and conditions for digital gift cards?

Contact us

You are always welcome to contact us directly.

+47 22 334 200

Monday - Friday:

8am - 8pm

Saturday:

9am - 5pm

Sundays and bank holidays:

Closed

Exceptional opening hours

27 September

Closed

More contact options