Girl eating breakfast at a hotel in Bergen.

Essential information

News about our member programme

A collage of relaxation and hospitality scenes: head massage, set dining table, cozy bedroom, and pouring coffee.

We have updated our member benefits to give you even better experiences. Here are the most important things you need to know to take full advantage of your benefits. Not yet a member? Join today to enjoy a range of exclusive offers and benefits!

Join for free

What does the new member programme mean for me?

A number of great benefits

Don't worry – the changes to your member benefits will be minimal! You can still wander into one of our hotels and get a free coffee, get 5-15% off hotel stays, and take advantage of exclusive access to concerts and events. Or how about a 2-for-1 Monday morning breakfast with a loved one? We're getting ready to roll out more benefits, to provide our members with more exclusive experiences.

Rise up the membership ranks

You can reach four different levels of membership in our loyalty programme: Blue, Silver, Gold and Platinum. When you join, you'll get automatic access to all Blue benefits. When you upgrade to a higher level, you'll quality for more benefits. How do you get upgraded? By staying with us, you'll earn qualifying nights, which means you can reach new levels and more benefits. You can see how many nights you need to reach the next level of membership on My Page.

Earn Spenn on all purchases

Some big news is that you'll be earning Spenn from now on, not bonus points as before. This opens up for a range of new partner offers and possibilities for our members. You can spend your Spenn on hotel stays and other experiences with us, as well as a range of services with our partners. You can use your earned Spenn however you like! Download the Spenn app to get a better overview of how much you have saved and used.

All your questions answered

Can I book a hotel stay with Spenn?

You can pay for an overnight stay using your Spenn, a so-called Superdeal, once you have enough Spenn on your account. You can also use your Spenn as partial payment, as long as there are rooms available at the hotel.

What counts as a qualifying night?

You'll get one qualifying night per hotel night, regardless of whether you've paid for it with money or Spenn as full or partial payment*. The number of qualifying nights determines your membership level. The more qualifying nights you have within the membership period, the higher your membership level and the more benefits you get.

*There are exceptions as to when you receive a qualifying night. Find out more in our Terms & Conditions here.

How do I reach a higher level of membership?

Higher levels of membership are attainable via qualifying nights. You receive one qualifying night per overnight stay (certain exceptions apply – read the Terms & Conditions here). You need 5 qualifying nights during a membership period for Silver-level membership, 30 nights for Gold and 60 nights for Platinum.

What will happen to my Lifetime points and my Lifetime status?

Previously, your Lifetime status has been based on all the points you have earned with us since you became a member. It will now instead be determined by the total number of years you have had Gold or Platinum membership (not necessarily consecutive years). In order to reach Lifetime status, you will need a total of 8 membership periods as a Gold or Platinum member. If you have already reach Lifetime Gold or Lifetime Platinum status, you will of course keep this. If you have not reach Lifetime status yet, your Lifetime points will be recalculated into membership periods with Gold and/or Platinum status.