Strawberry
About our loyalty programme
Your member benefits gives you even better experiences. Here are the most important things you need to know to take full advantage of your benefits. Not yet a member? Join today to enjoy a range of exclusive offers and benefits!
What does the loyalty programme mean for me?
A range of fantastic benefits
With us, you get heaps of awesome perks! For example, you can step right into one of our hotels and get a free coffee, enjoy a 5–15% discount on your hotel stays, and gain exclusive access to concerts and events. Or how about having Monday breakfast at a hotel with someone you like, and only paying for one? This is just a small sample—if you want to see all member benefits, you can do so here.
Climb the membership tiers
There are four different membership tiers in our program: Blue, Silver, Gold, and Platinum. When you join, you get immediate access to all Blue benefits. As you reach a higher level, you qualify for even more perks. How do you move up? By staying with us, you collect qualifying nights that allow you to reach a higher tier and unlock more benefits. Silver requires 5 nights during a membership period, Gold requires 30 nights, and Platinum requires 60 nights.
Earn Spenn on your stays
You earn Spenn on your hotel stays. Spenn are flexible points that you can also earn with several other partners, opening up plenty of opportunities for you as a member. Spenn can be redeemed for hotel stays and other experiences with us, as well as a wide range of services from our partners. You can use your earned Spenn on whatever you like. Download the Spenn app to get a better overview of how much you have saved and used. Read more about how Spenn works here.
Common questions
What counts as a qualifying night?
You'll get one qualifying night per hotel night, regardless of whether you've paid for it with money or Spenn as full or partial payment*. The number of qualifying nights determines your membership level. The more qualifying nights you have within the membership period, the higher your membership level and the more benefits you get.
*There are exceptions as to when you receive a qualifying night. Find out more in our Terms & Conditions here.
How many Spenn do I earn?
You earn Spenn on all hotel stays. Your earnings are based on:
- Base earning
- Tier boost (member boost)
Your earnings per 10 kr / EUR 1:
- Blue: 3 Spenn (base earning)
- Silver: 3 Spenn (base earning) + 1 Spenn (member boost)
- Gold: 3 Spenn (base earning) + 2 Spenn (member boost)
- Platinum: 3 Spenn (base earning) + 3 Spenn (member boost)
During the campaign, you earn 3x Spenn on your base earning. Your tier boost is always added as usual, but is not multiplied. Please note that certain rates are excluded. Full details can always be found in our membership terms and conditions.
Can I book a hotel stay with Spenn?
You can pay for an overnight stay using your Spenn, a so-called Superdeal, once you have enough Spenn on your account. You can also use your Spenn as partial payment, as long as there are rooms available at the hotel.
How do I reach a higher level of membership?
Higher levels of membership are attainable via qualifying nights. You receive one qualifying night per overnight stay (certain exceptions apply – read the Terms & Conditions here). You need 5 qualifying nights during a membership period for Silver-level membership, 30 nights for Gold and 60 nights for Platinum.
Membership levels
Brilliant benefits with all levels
Blue
0 nights
Monday Breakfast
Free coffee
Member discount
Spenn on each hotel stay
Silver
5 nights
Possible late check out
Cancellations until 6pm
Restaurant voucher
Spenn on each hotel stay
Gold
30 nights
Freeze your level
Restaurant voucher
Possible upgrade
Spenn on each hotel stay
Platinum
60 nights
Give away Gold status
Room guarantee
Possible late check out
Spenn on each hotel stay
Members experience more
Become a member & experience your benefits
Get discounts on hotel stays. Be the first to receive offers and news. Use Spenn as full or partial payment for hotels stays or partner offers. And enjoy free coffee – whenever you like. Yes, these are just some of the many benefits our members receive – what are you waiting for?
