Status Match for Platinum members

The Status Match allows current Strawberry Platinum members to match their status to Norwegian Reward Gold, and Norwegian Reward Gold members to match their status to Strawberry Platinum status. 

Those who are eligible for the Status Match will receive all the benefits associated with their matched status in the relevant loyalty programme.

To be eligible for Status Match, you must be a Strawberry Platinum member and have a Norwegian Reward membership registered under exactly the same name. Please note that lower Strawberry membership tiers, such as Silver and Gold, are not eligible for this offer.

To apply for the Status Match, you need to:

1. Be a Strawberry Platinum member or a Norwegian Reward Gold member
2. Link your Strawberry and Norwegian Reward memberships in the Spenn App
3. Apply in the Spenn App

Once you have submitted your Status Match request in the Spenn App, your application is processed automatically. You will receive a confirmation email almost immediately to let you know if your status match has been approved.

Your matched status is initially valid for 2 months. If you meet the qualifying requirements within this period, your matched status will be extended for an additional 10 months, for a total of 12 months.

To maintain the matched status beyond the 12-month Status Match period, you must meet the standard qualification requirements of the relevant loyalty programme and apply again for a new Status Match. To qualify for Norwegian Reward Gold, you need to take a minimum of 32 qualifying flights with Norwegian within the last 12 months.

If your Status Match is activated, you can apply again after an 8-month waiting period from your last application date. This applies even if you didn’t meet the trial requirements or lost your status. If you complete the full 12-month period, you can reapply as soon as it ends. Unsuccessful applications have no waiting period.

Yes, once your Status Match is approved and your account is updated, you can immediately start enjoying the benefits of your matched status.

Benefits may be used on eligible stays and flights taking place after your Status Match has been been activated, regardless of when the booking was made. For flights, benefits can only be applied if check-in has not already been completed.

For any questions or assistance with your Status Match application, you can contact Spenn customer service.

If you have any questions regarding Strawberry’s loyalty programme and benefits, please contact Strawberry customer service.

If you have any questions regarding Norwegian Reward’s loyalty programme and benefits, please contact Norwegian Reward Customer Service customer service.