Hi! How can we help you?
Frequently asked questions
How can I cancel on the website?
How can I change a booking?
I have not received my booking confirmation. What should I do?
Why is my booking not shown on My Page?
Can I book a room for someone else with Member Price?
How do I use booking codes for courses and conferences?
I want to book a bonus night but can only find a hotel room with normal payment terms. Why is that?
What are the cancellation terms?
Can children stay at the hotel free of charge?
Monday - Friday:
8am - 8pm
Saturday:
9am - 5pm
Sundays and bank holidays:
Closed
Exceptional opening hours
27 September
Closed