Hi! How can we help you?
Frequently asked questions
What are the Terms & Conditions for the app?
Do I get member benefits if I book via an online booking site such as Booking.com, Expedia.com or Hotels.com?
Where can I find terms & conditions for the membership?
Do I get member benefits if I book via an online booking site such as Booking.com, Expedia.com or Hotels.com?
Are there age limits at the hotels?
How do you ensure compliance with GDPR and how do you use my personal information?
What terms and conditions apply when I use the website and/or the app?
What are the cancellation terms?
Monday - Friday:
8am - 8pm
Saturday:
9am - 5pm
Sundays and bank holidays:
Closed