Clarion Hotel® Sign

Check in well handled by Lova. Nice room but a bit stuffy as windows cannot open and they were having issues with air-conditioning. Asked reception for a fan and they delivered which was amazing. Room has a fully stocked mini fridge. A good breakfast buffet. Location is a bit of a distance from the center and also from the train station but walkable. Offsite parking which is expensive

Amazing breakfast with a wide selection and good alternatives for allergies, beautiful view from my room on the 10th floor, placement of hotel is perfect - everything you need is in walking distance from the hotel. The staff is very polite and smiling, and the beds are fantastic!

Hotel seems to care about everything except their guests. On check-in, I specifically asked for a room with shower instead of a bathtub as I have problems stepping in. Was told not a problem and was given a… room with a bathtub but no shower. Had to change room. Room cleaning is spotty at best, even if you don’t put out the “green stay” sign. Garbage bin filled but not emptied for a few days, dirty dishes not removed, towel taken but not replaced. One night there seemed to be power surges. Light was flickering, and my phone that was plugged in and charging completely froze requiring a trip to an Apple Store to fix. Then they have the gimmick requiring you to put a card key in a slot to switch on power for the room. If you want to charge something while out of the room, you need a two keys - which housekeeping, spotty as it is, reliably keeps taking away every other day. So you go to the front desk asking for a second key for your room, but they just give you a key that’s not programmed - it works in the slot but not on the door. Of course they don’t tell you that and… you’re suddenly locked out of your room and don’t know why. When raising the matter with the front desk, they get defensive and want to lecture you. Absolutely horrendous, arrogant & unfriendly service, stay away. Oh, the hotel itself - average, non-description rooms, small tv, bathrooms could use a bit of a facelift, shower works well, breakfast is good and plenty. They separated the sauna from the gym and attached it to a “spa” so you pay extra if you want to use the sauna.

I stayed here for one week. The staff at the reception and the service was excellent. BUT the music is very loud and the entrance is very chaotic. The music in the elevators are unbelievable loud and restless. Overall it is very stressful and overloaded. The breakfast is more running around instead of enjoying. Overall not to recommend and will not stay again. Very sad because you have a fantastic staff!

Rooms are large and comfortable. The breakfast is super good with a lot of amazing options. Central location makes this place even better. Our son got sick at night and the hotel staff really helped us to get a taxi and find a clinic as soon as possible. We requested to stay little longer because of the last minute emergency and they gave us extra 3 hours without questioning and offered to give us more time if needed.