How to get the most out of your hotel booking
When you book your hotel directly with Strawberry, you always get the best terms, personalised service and a range of added benefits. It’s reliable, flexible and makes your stay a little easier – right from the beginning. Learn more about why it pays to book directly.
1. Flexibility
Life happens, and plans change. When you book directly with us, you get access to our most flexible terms. Choose the booking option that can be cancelled or amended free of charge – giving you the freedom to plan with confidence and sleep easy.
2. Direct contact with the hotel
When you book directly, you have a clear line of communication with the hotel. Need a baby cot, a pet-friendly room or a late check-in? The hotel can prepare in advance and make sure everything is ready for your arrival. When you book through external sites, important information can get lost – making it harder for the hotel to meet your specific needs.
3. Spenn and member benefits
As a member of our loyalty programme, you earn Spenn with every stay and get access to exclusive benefits – from room upgrades to special offers and Superdeals. You can also choose to pay all or part of your stay with the Spenn you’ve earned. These advantages are only available when you book directly through our website or app.
4. A better digital guest experience
With our app, you can check in and out digitally and use your mobile key. You can also tailor your stay with add-on services, keep track of your member benefits and go straight to your room without waiting in line. The app is your ideal travel companion – before, during and after your stay.
5. Updated information
When you book through our website or app, you get the most up-to-date information about the hotel’s facilities, ongoing renovations and available room types. External sites don’t always update their details as quickly, which can lead to inaccurate information and unnecessary misunderstandings.
6. More value for money
When you book directly, you get our most favourable rates – with no hidden fees or middlemen. If you find the same room at a lower price with equivalent terms from another provider, you can request a price adjustment under our price guarantee.
7. You help make a difference
When you book directly, a larger share of the revenue can be reinvested in the hotel – in service, environmental improvements and guest offers. This means you’re indirectly helping to create an even better stay, for yourself and for others.
In short:
Booking directly with Strawberry is the easiest way to get the best value for money, flexible terms and a little extra care along the way – every time. You’ll also enjoy a smoother experience from start to finish, whether you’re booking from the sofa, on your way to work or while travelling. Simple, secure and entirely at your own pace – just as a hotel stay should be. Welcome!
