Technical issues

We are aware that some members may be experiencing issues with login and missing Spenn following a recent system update. You do not need to contact customer service — we are working on resolving this. We apologize for any inconvenience this may cause.

How can I copy my membership number in the app?

That's easy! Simply navigate to the "Profile" tap in the app and hold a finger on your membership number. Then select "Copy".

Contact us

You are always welcome to contact us directly.

Monday - Friday:

8am - 8pm

Saturday:

9am - 5pm

Sundays and bank holidays:

Closed

More contact options