I have several bookings in my name - can I use a Service Station?
Unfortunately, this is not possible. If you have several bookings for the same day made in your name, please come to the reception to check in.
Similar questions
Why can’t I see my booking in the app?
Why do I need to show identification at check-in?
What qualifies as identification?
What will happen if I forget to bring a valid ID?
Does everyone who stays in a room need to show ID?
How do Strawberry process the personal information from the ID check?
Can I request a receipt for a previous stay?
How can I cancel a stay in the app?
Can I use a Service Station if haven’t booked via the website?
Why do I see a different booking number in the app than is listed on my confirmation?
What are the Terms & Conditions for the app?
How can I update my personal information in the app?
When and where in the app can I find the restaurant voucher I receive as a member?
How late can I check in? Do I need to notify the hotel if I'm arriving late?
How can I add minibar expenses to my bill?
How can I copy my membership number in the app?
What are your standard check-in/check-out times?
Does the hotel I'm staying at have mobile keys?
Why can’t I find my booking in the app?
Can I get the app in my own language?
Where can I view my membership period and find information about when my Spenn expire?
Monday - Friday:
8am - 8pm
Saturday:
9am - 5pm
Sundays and bank holidays:
Closed