Why do I need to log in with two-step verification?
For security reasons, we have added multi-factor authentication (two-step verification) when you log in to the website or the app. This creates a more secure login process while also reducing the risk of fraud.
Similar questions
Why is my booking not shown on My Page?
What does the name change from Nordic Choice Hotels to Strawberry mean for me as a member?
What is the reason for the name change from Nordic Choice Hotels to Strawberry?
How can I join Strawberry?
Can I book a room for someone else with Member Price?
Can I cancel my Monday Breakfast booking?
Where can I find terms & conditions for the membership?
How do restaurant vouchers work?
What is Be My Guest?
Can members earn bonus points with Monday Breakfast?
Can I book Be My Guest for a friend and invite more people to come for breakfast?
Can I share a membership with my partner?
Where can I find my membership period and when my bonus points expire?
Do I get member benefits when I book via an online booking site such as Booking.com, Expedia.com or Hotels.com?
What does two-step verification mean and how does it work?
What is Monday Breakfast?
Can I enjoy breakfast several times if my guests are staying more than one night?
I want to book a bonus night but can only find a hotel room with normal payment terms. Why is that?
Can I use my points to pay for part of my overnight stay?
Is there a limit to the number of times I can book Monday Breakfast?
What is Red Carpet?
Can I get bonus points if I go to a hotel restaurant?
How many bonus points do I get per overnight stay?
How do I book Be My Guest?
How do I inactivate Red Carpet?
I have reached a high membership level at another hotel chain. Are you able to match my status if I transfer to Strawberry?
How do I activate Red Carpet?
How much does Monday Breakfast cost?
Do I need to book?
Do I get bonus points if I have a reservation but do not check in?
I am missing extra points after a points campaigns, such as double or triple points or Mastercard. Why is that?
Can I book one of several consecutive nights with bonus points?
Is Monday Breakfast available for all members?
Something urgent?
Call us on: +47 22 334 200
Monday - Friday
8am - 8pm
Saturday
9am - 5pm
Sundays and bank holidays
Closed
Contact us