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Where can I find my membership period and when my bonus points expire?
Navigate to the "Bonus points" tab in the app. There you will find information about membership periods and bonus points. You'll also be able to see when your membership period ends, previous membership periods, how many bonus points are due to expire and when, which bonus transactions have been made and how many points you have earned.
Similar questions
Why can’t I see my booking in the app?
Why is my booking not shown on My Page?
Can I request a receipt for a previous stay?
How can I cancel a stay in the app?
Can I use a Service Station if haven’t booked via the website?
Why do I see a different booking number in the app than is listed on my confirmation?
What are the Terms & Conditions for the app?
What does the name change from Nordic Choice Hotels to Strawberry mean for me as a member?
What is the reason for the name change from Nordic Choice Hotels to Strawberry?
How can I join Strawberry?
When and where in the app can I find the restaurant voucher I receive as a member?
Can I book Be My Guest for a friend and invite more people to come for breakfast?
Can I share a membership with my partner?
Can I get the app in my own language?
Can I cancel my Monday Breakfast booking?
Do I get member benefits when I book via an online booking site such as Booking.com, Expedia.com or Hotels.com?
How do restaurant vouchers work?
How can I add minibar expenses to my bill?
I have reached a high membership level at another hotel chain. Are you able to match my status if I transfer to Strawberry?
How can I update my personal information in the app?
Can I enjoy breakfast several times if my guests are staying more than one night?
I am missing extra points after a points campaigns, such as double or triple points or Mastercard. Why is that?
Can I book one of several consecutive nights with bonus points?
Why can’t I find my booking in the app?
Is Monday Breakfast available for all members?
I have several bookings in my name - can I use a Service Station?
How can I use the chat function in the app?
Do I get bonus points if I have a reservation but do not check in?
Can I book a room for someone else with Member Price?
Can I pay for additional expenses when I check out using a Service Station?
Can members earn bonus points with Monday Breakfast?
I want to book a bonus night but can only find a hotel room with normal payment terms. Why is that?
Can I use my points to pay for part of my overnight stay?
Does the hotel I'm staying at have mobile keys?
How do I activate Red Carpet?
What is Be My Guest?
Is there a limit to the number of times I can book Monday Breakfast?
What is Monday Breakfast?
How much does Monday Breakfast cost?
Do I need to book?
Why do I need to log in with two-step verification?
What does two-step verification mean and how does it work?
Where can I find terms & conditions for the membership?
What is Red Carpet?
How many bonus points do I get per overnight stay?
How do I inactivate Red Carpet?
Can I get bonus points if I go to a hotel restaurant?
Can I book a bonus night in the app?
How can I copy my membership number in the app?
How do I book Be My Guest?
Something urgent?
Call us on: +47 22 334 200
Easter opening hours:
Thursday
closed
Friday
closed
Saturday
9am – 2pm
Sunday
closed
Monday
closed
Regular opening hours:
Monday - Friday
8am - 8pm
Saturday
9am - 5pm
Sundays and bank holidays
Closed
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