Strike in Norway

There is currently a strike in the hotel and restaurant sector in Norway. Some hotels are affected, but all our hotels remain open. Read more

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Where can I view my membership period and find information about when my Spenn expire?

Navigate to the "Profile" tab in the Strawberry app. There you will find information about membership periods and Spenn. You'll also be able to see when your membership period ends, previous membership periods, how many Spenn are due to expire and on what date, as well as which Spenn transactions have been made, and how many Spenn you have earned.

Similar questions

Why can’t I see my booking in the app?

I am missing Spenn after my stay

Why is my booking not shown on My Page?

Can I request a receipt for a previous stay?

How can I cancel a stay in the app?

Can I use a Service Station if haven’t booked via the website?

Why do I see a different booking number in the app than is listed on my confirmation?

What are the Terms & Conditions for the app?

Can I book a hotel stay with Spenn?

Are there new benefits or opportunities for earning and using Spenn?

What counts as a qualifying night?

Will I earn Spenn and qualifying nights with a Strawberry Mastercard?

Who operates Spenn?

What are the benefits of using the Spenn app?

How can I join Strawberry?

How long will my earned Spenn be valid?

Why Spenn?

What has happened to my bonus points?

Do I get member benefits if I book via an online booking site such as Booking.com, Expedia.com or Hotels.com?

Will I lose my password if I set up a passkey?

How do I create a passkey?

Do I need to set up passkeys on every device I use?

What is Monday Breakfast?

Can I enjoy breakfast several times if my guests are staying more than one night?

Can members earn Spenn with Monday Breakfast?

Can I get Spenn if I go to a hotel restaurant?

Can I enjoy breakfast several times if my guests are staying more than one night?

Do I get member benefits if I book via an online booking site such as Booking.com, Expedia.com or Hotels.com?

Where can I find terms & conditions for the membership?

Will I lose my password if I set up a passkey?

How do I create a passkey?

Do I need to set up passkeys on every device I use?

What is Monday Breakfast?

Can members earn Spenn with Monday Breakfast?

How do I deactivate Red Carpet?

Do I need to have the Spenn app as a member of Strawberry?

What will happen to my Lifetime points and my Lifetime status?

How can I update my personal information in the app?

When and where in the app can I find the restaurant voucher I receive as a member?

How can I add minibar expenses to my bill?

How do I book Be My Guest?

As a Gold or Platinum member, do I receive a special price or complimentary breakfast?

Can I book a room for someone else with Member Price?

How can I copy my membership number in the app?

What is a membership period and how long is it?

How can I take advantage of the Freeze Membership Level and Gift Gold Status benefits?

Can I share a membership with my partner?

Can I cancel my Monday Breakfast booking?

Can I book Be My Guest for a friend and invite more people to come for breakfast?

What is Red Carpet?

Does the hotel I'm staying at have mobile keys?

Is Monday Breakfast available for all members?

How will the changes on 19 November 2024 affect my membership level?

Is there a limit to the number of times I can book Monday Breakfast?

Why can’t I find my booking in the app?

I have several bookings in my name - can I use a Service Station?

How do I activate Red Carpet?

Can I get the app in my own language?

How much does Monday Breakfast cost?

What is Spenn and what does it mean for members?

How do restaurant vouchers work?

What should I do if I am missing Spenn after a campaigns, such as double or triple Spenn or Mastercard.

What are passkeys?

Can I remove a passkey?

What happens to my passkey if I change phones?

What does two-step verification mean and how does it work?

Can I use my Spenn to pay for breakfast?

Can I earn or spend Spenn on hotel breakfast?

Will members still receive breakfast benefits?

How many Spenn do I earn?

Why do I need to log in with two-step verification?

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Saturday:

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Sundays and bank holidays:

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