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I am missing Spenn after my stay

It can take up to 48 hours for your Spenn to be shown on your account after you check out. If you are still missing Spenn after 48 hours, you can register your Spenn here.

Similar questions

Why is my booking not shown on My Page?

Can I book a hotel stay with Spenn?

What is Spenn Together?

Are there new benefits or opportunities for earning and using Spenn?

What counts as a qualifying night?

Can I convert my bonus points into Spenn?

Will I earn Spenn and qualifying nights with a Strawberry Mastercard?

Who operates Spenn?

How can I join Strawberry?

What are the benefits of using the Spenn app?

What is the reason for the name change from Nordic Choice Hotels to Strawberry?

What will happen to my bonus points?

Can I earn bonus points from Strawberry after 19 November 2024?

Can I carry on earning Strawberry points after I sign up for Spenn?

How long will my earned Spenn be valid?

Why Spenn?

How can I get access to Red Carpet's exclusive Fast Track at the Strawberry Arena?

How can I take advantage of the Freeze Membership Level and Gift Gold Status benefits?

What is Spenn and what does it mean for members?

I want to book a bonus night but can only find a hotel room with normal payment terms. Why is that?

What is a Superdeal?

Can I cancel my Monday Breakfast booking?

What is Red Carpet?

What does two-step verification mean and how does it work?

What should I do if I am missing Spenn after a campaigns, such as double or triple Spenn or Mastercard.

Can I get Spenn if I go to a hotel restaurant?

How do I deactivate Red Carpet?

How do I activate Red Carpet?

Is there a limit to the number of times I can book Monday Breakfast?

I have reached a high membership level at another hotel chain. Are you able to match my status if I transfer to Strawberry?

How much does Monday Breakfast cost?

Do I get member benefits if I book via an online booking site such as Booking.com, Expedia.com or Hotels.com?

Does this collaboration mean that I, as a member, can earn Spenn when I shop at, for example, Rema 1000 in Norway or Pressbyrån in Sweden?

Can I book Be My Guest for a friend and invite more people to come for breakfast?

Where can I view my membership period and find information about when my bonus points or Spenn expire?

Can I use my points to pay for part of my overnight stay?

What will happen to my Lifetime points and my Lifetime status?

Is Monday Breakfast available for all members?

How will the changes on 19 November 2024 affect my membership level?

Why do I need to log in with two-step verification?

How do I book Be My Guest?

How much is one Spenn worth?

How many Spenn do I get per night?

What is Be My Guest?

How do I reach a higher level of membership?

Where can I find terms & conditions for the membership?

Can I enjoy breakfast several times if my guests are staying more than one night?

Can I book one of several consecutive nights with bonus points?

Can I book a room for someone else with Member Price?

Can I share a membership with my partner?

What is a membership period and how long is it?

Do I need to have the Spenn app as a member of Strawberry?

What does it mean for me as a member that Reitan Retail is becoming a co-owner of Spenn?

How do restaurant vouchers work?

Can I earn Spenn with Be My Guest?

Do I get Spenn if I have a reservation but do not check in?

What is Monday Breakfast?

Can members earn Spenn with Monday Breakfast?

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