I am missing Spenn after my stay

Why is my booking not shown on My Page?

What is Spenn Together?

Can I book a hotel stay with Spenn?

Are there new benefits or opportunities for earning and using Spenn?

What counts as a qualifying night?

Will I earn Spenn and qualifying nights with a Strawberry Mastercard?

What are the benefits of using the Spenn app?

How long will my earned Spenn be valid?

Who operates Spenn?

Why Spenn?

What is the reason for the name change from Nordic Choice Hotels to Strawberry?

How can I join Strawberry?

What has happened to my bonus points?

Can I earn bonus points from Strawberry after 19 November 2024?

What is Spenn and what does it mean for members?

Do I need to have the Spenn app as a member of Strawberry?

What is a membership period and how long is it?

What will happen to my Lifetime points and my Lifetime status?

How will the changes on 19 November 2024 affect my membership level?

What is a Superdeal?

How can I take advantage of the Freeze Membership Level and Gift Gold Status benefits?

What does two-step verification mean and how does it work?

Why do I need to log in with two-step verification?

Do I get Spenn if I have a reservation but do not check in?

How can I get access to Red Carpet's exclusive Fast Track at the Strawberry Arena?

How much is one Spenn worth?

How do I reach a higher level of membership?

What is Spenn and what does it mean for members?

What does it mean for me as a member that Reitan Retail is becoming a co-owner of Spenn?

How do I deactivate Red Carpet?

How do I activate Red Carpet?

What is Red Carpet?

Can I book Be My Guest for a friend and invite more people to come for breakfast?

Can I enjoy breakfast several times if my guests are staying more than one night?

How do I book Be My Guest?

What is Be My Guest?

Can I cancel my Monday Breakfast booking?

Is Monday Breakfast available for all members?

Is there a limit to the number of times I can book Monday Breakfast?

How much does Monday Breakfast cost?

What is Monday Breakfast?

Does this collaboration mean that I, as a member, can earn Spenn when I shop at, for example, Rema 1000 in Norway or Pressbyrån in Sweden?

Can I book a room for someone else with Member Price?

Where can I find terms & conditions for the membership?

Where can I view my membership period and find information about when my bonus points or Spenn expire?

How will the changes on 19 November 2024 affect my membership level?

How many Spenn do I get per night?

How do restaurant vouchers work?

I have reached a high membership level at another hotel chain. Are you able to match my status if I transfer to Strawberry?

Do I need to have the Spenn app as a member of Strawberry?

What is a membership period and how long is it?