Missing Spenn after a stay

Why is my booking not shown on My Page?

Can I book a hotel stay with Spenn?

What is Spenn Together?

Are there new benefits or opportunities for earning and using Spenn?

What counts as a qualifying night?

Can I convert my bonus points into Spenn?

Will I earn Spenn and qualifying nights with a Strawberry Mastercard?

Who operates Spenn?

Why Spenn?

How can I join Strawberry?

Can I earn bonus points from Strawberry after 19 November 2024?

Can I carry on earning Strawberry points after I sign up for Spenn?

What are the benefits of using the Spenn app?

How long will my earned Spenn be valid?

What will happen to my bonus points?

What is the reason for the name change from Nordic Choice Hotels to Strawberry?

What will happen to my Lifetime points and my Lifetime status?

What is a Superdeal?

How can I take advantage of the Freeze Membership Level and Gift Gold Status benefits?

Where can I find terms & conditions for the membership?

Where can I view my membership period and find information about when my bonus points or Spenn expire?

I have reached a high membership level at another hotel chain. Are you able to match my status if I transfer to Strawberry?

How do restaurant vouchers work?

How many Spenn do I get per night?

How will the changes on 19 November 2024 affect my membership level?

Does this collaboration mean that I, as a member, can earn Spenn when I shop at, for example, Rema 1000 in Norway or Pressbyrån in Sweden?

What does it mean for me as a member that Reitan Retail is becoming a co-owner of Spenn?

What is Spenn and what does it mean for members?

How do I reach a higher level of membership?

How much is one Spenn worth?

How can I get access to Red Carpet's exclusive Fast Track at the Strawberry Arena?

I want to book a bonus night but can only find a hotel room with normal payment terms. Why is that?

Do I get Spenn if I have a reservation but do not check in?

Can I use my points to pay for part of my overnight stay?

Can I book one of several consecutive nights with bonus points?

What should I do if I am missing Spenn after a campaigns, such as double or triple Spenn or Mastercard.

Can I get Spenn if I go to a hotel restaurant?

Do I get member benefits if I book via an online booking site such as Booking.com, Expedia.com or Hotels.com?

Can I share a membership with my partner?

Can members earn Spenn with Monday Breakfast?

Can I earn Spenn with Be My Guest?

How can I take advantage of the Freeze Membership Level and Gift Gold Status benefits?

What is a Superdeal?

What will happen to my Lifetime points and my Lifetime status?

What is a membership period and how long is it?

Do I need to have the Spenn app as a member of Strawberry?

What does two-step verification mean and how does it work?

Why do I need to log in with two-step verification?

How do I deactivate Red Carpet?

How do I activate Red Carpet?

What is Red Carpet?

Can I book Be My Guest for a friend and invite more people to come for breakfast?

Can I enjoy breakfast several times if my guests are staying more than one night?

How do I book Be My Guest?

What is Be My Guest?

Can I cancel my Monday Breakfast booking?

Is Monday Breakfast available for all members?

Is there a limit to the number of times I can book Monday Breakfast?

How much does Monday Breakfast cost?

What is Monday Breakfast?

I am missing Spenn after my stay

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