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Membership

I have reached a high membership level at another hotel chain. Are you able to match my status if I transfer to Strawberry?

Unfortunately, we do not offer any status matches from other hotel chains.

Similar questions

I am missing Spenn after my stay

Why is my booking not shown on My Page?

Can I book a hotel stay with Spenn?

Are there new benefits or opportunities for earning and using Spenn?

What counts as a qualifying night?

Can I convert my bonus points into Spenn?

Will I earn Spenn and qualifying nights with a Strawberry Mastercard?

How long will my earned Spenn be valid?

Who operates Spenn?

How can I join Strawberry?

What is the reason for the name change from Nordic Choice Hotels to Strawberry?

Why Spenn?

What are the benefits of using the Spenn app?

Can I carry on earning Strawberry points after I sign up for Spenn?

Can I earn bonus points from Strawberry after 19 November 2024?

What will happen to my bonus points?

Is Monday Breakfast available for all members?

Is there a limit to the number of times I can book Monday Breakfast?

How much does Monday Breakfast cost?

What is Monday Breakfast?

What is Spenn and what does it mean for members?

Can I book a room for someone else with Member Price?

Where can I find terms & conditions for the membership?

Where can I view my membership period and find information about when my bonus points or Spenn expire?

How do restaurant vouchers work?

I want to book a bonus night but can only find a hotel room with normal payment terms. Why is that?

How many Spenn do I get per night?

Do I get Spenn if I have a reservation but do not check in?

Can I use my points to pay for part of my overnight stay?

Can I book one of several consecutive nights with bonus points?

What should I do if I am missing Spenn after a campaigns, such as double or triple Spenn or Mastercard.

Can I get Spenn if I go to a hotel restaurant?

Do I get member benefits if I book via an online booking site such as Booking.com, Expedia.com or Hotels.com?

Can I share a membership with my partner?

How can I get access to Red Carpet's exclusive Fast Track at the Strawberry Arena?

Can members earn Spenn with Monday Breakfast?

How can I take advantage of the Freeze Membership Level and Gift Gold Status benefits?

How will the changes on 19 November 2024 affect my membership level?

What will happen to my Lifetime points and my Lifetime status?

What is a membership period and how long is it?

Do I need to have the Spenn app as a member of Strawberry?

How do I reach a higher level of membership?

What does two-step verification mean and how does it work?

Why do I need to log in with two-step verification?

How do I deactivate Red Carpet?

How do I activate Red Carpet?

What is Red Carpet?

Can I book Be My Guest for a friend and invite more people to come for breakfast?

Can I enjoy breakfast several times if my guests are staying more than one night?

How do I book Be My Guest?

What is Be My Guest?

Can I cancel my Monday Breakfast booking?

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Saturday

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Sundays and bank holidays

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