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Where can I find terms & conditions for the membership?

Here you can view our full Membership Terms & Conditions.

Similar questions

I am missing Spenn after my stay

Why is my booking not shown on My Page?

What are the Terms & Conditions for the app?

Can I book a hotel stay with Spenn?

Are there new benefits or opportunities for earning and using Spenn?

What counts as a qualifying night?

Can I convert my bonus points into Spenn?

Will I earn Spenn and qualifying nights with a Strawberry Mastercard?

Who operates Spenn?

Why Spenn?

What are the benefits of using the Spenn app?

Can I carry on earning Strawberry points after I sign up for Spenn?

How can I join Strawberry?

What is the reason for the name change from Nordic Choice Hotels to Strawberry?

How long will my earned Spenn be valid?

What will happen to my bonus points?

Can I earn bonus points from Strawberry after 19 November 2024?

How can I get access to Red Carpet's exclusive Fast Track at the Strawberry Arena?

How can I take advantage of the Freeze Membership Level and Gift Gold Status benefits?

What is Spenn and what does it mean for members?

What terms and conditions apply when I use the website and/or the app?

I want to book a bonus night but can only find a hotel room with normal payment terms. Why is that?

Can I cancel my Monday Breakfast booking?

What is Red Carpet?

What does two-step verification mean and how does it work?

What should I do if I am missing Spenn after a campaigns, such as double or triple Spenn or Mastercard.

Can I get Spenn if I go to a hotel restaurant?

How do I deactivate Red Carpet?

How do I activate Red Carpet?

Is there a limit to the number of times I can book Monday Breakfast?

I have reached a high membership level at another hotel chain. Are you able to match my status if I transfer to Strawberry?

How much does Monday Breakfast cost?

What are the terms and conditions for digital gift cards?

Do I get member benefits if I book via an online booking site such as Booking.com, Expedia.com or Hotels.com?

Can I book Be My Guest for a friend and invite more people to come for breakfast?

Where can I view my membership period and find information about when my bonus points or Spenn expire?

Can I use my points to pay for part of my overnight stay?

What will happen to my Lifetime points and my Lifetime status?

Is Monday Breakfast available for all members?

What are the cancellation terms?

How do you ensure compliance with GDPR and how do you use my personal information?

How will the changes on 19 November 2024 affect my membership level?

Why do I need to log in with two-step verification?

How do I book Be My Guest?

How many Spenn do I get per night?

What is Be My Guest?

How do I reach a higher level of membership?

Can I enjoy breakfast several times if my guests are staying more than one night?

Can I book one of several consecutive nights with bonus points?

Can I book a room for someone else with Member Price?

Can I share a membership with my partner?

What is a membership period and how long is it?

Are there age limits at the hotels?

Do I need to have the Spenn app as a member of Strawberry?

How do restaurant vouchers work?

Do I get Spenn if I have a reservation but do not check in?

What is Monday Breakfast?

Can members earn Spenn with Monday Breakfast?

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