Clarion Collection® Hotel Savoy

Very friendly staff, delicious food; especially the breakfast, comfortable beds, powerful shower, super location! Unfortunately, the rooms let this hotel down. They appear unclean as the carpet and furnishings are so outdated. There was an issue with a smell of sewage in bathroom 202 and the door in 215 would not lock when leaving the room. This was reported and unfortunately not resolved.

Pros: good location, pleasant staff, large comfortable bed, coffee machine in room, lots of power sockets in room, fridge in room, Hairdryer in bathroom, powerful shower, great breakfast selection, option of evening meal. Cons: we had a room on low floor with trams right outside (goes with the good location but were very noisy), no large mirror in bedroom (room 213), no usb port, no safe in room, no milk for coffee (may have been available but we didn't ask) Overall a good stay and would stay again

Closet space modified as room and used to force fit extra booking. I was provided room 419, which is just a small storage area or at max a closet space. They force fitted a bed in it and gave to me as single room. The width of the room was not even 4 feet! You call that a room? Didn't even give me a refund if by mistake you had over booked. I paid full amount.

This was a difficult review to score. There are some great things about this hotel and some very poor! The positives - good location in the city. Within walking distance of most of the city attractions and locations. Tram stop conveniently outside hotel. The biggest plus is the evening buffet meal included in the price!! Eating out in Oslo is a very expensive business for often mediocre food so this saves a fortune. Yes the options are limited but all were fine and we found the food very good!! Unlimited tea and coffee available from machines on floor 2 and reception, as there are no facilities in the rooms. The staff were also helpful. Negatives- biggest issue we found was the noise from the road below at night. There are night clubs near the hotel, and the noise of partying kids goes on until around 3am, and on the Saturday pretty much all night, we did not get a single nights uninterrupted sleep. Also the rooms are very small, this did not unduly bother us but they were not very clean either. Only superficial cleaning seems to take place at best as there was a lot of dust. The bathrooms though we’re fine with heated flooring. Also you need to note that regardless of how long you stay, they will not make up the room at all during your stay. You can ask for clean towels from reception. This is quite disappointing, when you go on holiday you don’t really want to be spending it doing the housework!! I would be reluctant to stay here again due to the noise and no housekeeping, but must admit the free evening buffet is s big positive.

Hotel was right near tram and bus stops, great breakfast and dinners made it convenient since we had small children . The only negative was the noise at night from the street but so tired from all we did in the day that I was able to go right back to sleep.